Compliance Assistance

Additions to Scope

If you are planning to add qualifications and/or units of competency to your scope, you need to prepare for it, prior to submission of the application. Key items to prepare are:

• Training and Assessment Strategy (TAS). This is detailed document outlining the proposed course, the target market, the units of competency, entry criteria, the delivery methods, training locations, delivery plans and all other detail that supports the course. The cost to produce a TAS starts from $850 plus GST depending on the detail and associated courses.
• Trainer / Assessor file(s) clearly identifying the qualifications, experience, currency and professional development that compliment and align with the planned additions to scope.
• Training and Assessment resources and equipment. This includes the learning and assessment tools (digital or paper-based), and any supporting equipment that is required to support the learning.

The costs to produce one TAS, quality check the trainer / assessor file and training resources and complete the online addition to scope application, pricing starts from $1210 plus GST.

Producing or customising training and assessment resources

There is a science to producing learning resources that are user friendly, and assessment tools that are compliant. Sometimes it is sensible to purchase resources produced by the topic expert and other times development of your own, and tailoring to your audience may be appropriate.

Let’s discuss your needs and devise the most appropriate plan.

Validation

Assessment validation is a quality review process aimed to assist RTO’s to continuously improve your assessment processes and outcomes by identifying future improvements. Validation is a quality review of the assessment process.

Validation includes:

• reviewing a statistically valid sample of the assessments
• making recommendations for future improvements to the assessment tool
• improving the process and/or outcomes of the assessment tool
• acting upon these recommendations

The process of validation is normally 3-fold: validating the assessment tools against the criteria, validating the entire assessment system, and validating the student’s assessment submissions and responses. This process is a mandatory requirement for all RTO’s annually. Assistance with devising your Validation Plan, supporting processes and unit mapping may be needed.

Policies and Procedures Development or Updated

Does your business have documented policies and procedures for every function of the business? Policies and procedures that:

• support you to ensure that the training and assessment delivered aligns with the requirements of the training course and required standards
• relate to professional development of trainers and assessors
• support the student through their learning journey
• relate to industry engagement
• relate to organisational governance including complaints and continuous improvement
• support your organisation to ensure the accuracy of marketing and customer communication

Phone for a quote specific to your needs.

Training and Assessment Resources Development

It may be easier to purchase resources from a supplier or develop your own. Either way, your learning and assessment resources need to be tailored to your business and tailored to your clients.

Structured and compliant learner guides, assessment tools, facilitator guides and unit mapping for each unit of competency assures your trainers/assessors and students in order to maximise the learning experience.

Phone for a quote specific to your needs

Business Planning

Whether your business is new or existing, remaining on track is critical in turbulent times. What were your objectives a year ago, or two years ago? Have you met those goals? If not, why not?

It may be time to do a health check on your business. When was the last time you really looked at the trading performance of your businesses, as opposed to simply skimming over the category results? With trading fluctuations occurring due to the ever-changing environment, it is critical that we keep a close watch on all businesses, on an individual basis. The best way to do this is to analyse the sales, to consult with other business owners, and to consider industry trends.

The risk level of a business should be identified and the real reasons why. Setting a plan and committing to it will keep the business on track going forward. Monitoring the operation and applying best practice will give the business the security and longevity it needs. Then watch the sales grow!

THE 3 STEP PROCESS
The objectives would be met by conducting the following analysis on a business:

1. A meeting to discuss the business systems, business plans and key performance indicators.
2. Environmental scan process allows for research, competitor analysis, market analysis and other information gathering.
3. A business plan and any supporting reports are devised to identify the findings and specifically highlighting and addressing:
   • The current situation in the market
   • KPI’s – where they are and where they should be
   • A SWOT analysis to identify the strengths, weaknesses, opportunities and threats
   • The strategies moving forward
   • An action plan of key priorities and estimation of timing requirements is provided