RTO Support Services

Preparing for Audit

This process starts with a health check on your business. Are you ready for audit? If you have maintained good practice and quality processes in your day-to-day running of the business, then your risks should be lower. A 2-day internal investigation consultation of the business, sets you on the path of audit readiness. $1620 plus GST per day.

Re-registration

At least 90 days prior to the expiry of your RTO’s registration, it is imperative that you lodge a re-registration application.

Additions to scope

If you are planning to add qualifications and/or units of competency to your scope, you need to prepare for it, prior to submission of the application.  Key items to prepare are:

• Training and Assessment Strategy (TAS). This is detailed document outlining the proposed course, the target market, the units of competency, entry criteria, the delivery methods, training locations, delivery plans and all other detail that supports the course. The cost to produce a TAS starts from $850 plus GST depending on the detail and associated courses.
• Trainer / Assessor file(s) clearly identifying the qualifications, experience, currency and professional development that compliment and align with the planned additions to scope.
• Training and Assessment resources and equipment. This includes the learning and assessment tools (digital or paper-based), and any supporting equipment that is required to support the learning.

The costs to produce one TAS, quality check the trainer / assessor file and training resources and complete the online addition to scope application, pricing starts from $1210 plus GST.

Ongoing compliance

It is the responsibility of the RTO to maintain compliances against the standards for RTO’s.

It is recommended to conduct an internal RTO self-assessment once per year and review it quarterly or every 6 months. The internal assessment gives you an opportunity to review your RTO documentation and processes against the expected minimum standards for RTO’s.

The time and cost to employ an experience VET industry consultant to guide you through the ongoing compliances of operating your RTO is recommended as 2 days per year at $1620 plus GST per day. The 2 days is treated as a complete health check of the business, against the standards for RTO’s, and improvements are documented as recommended.

Producing or customising training and assessment resources

There is a science to producing learning resources that are user friendly, and assessment tools that are compliant. Sometimes it is sensible to purchase resources produced by the topic expert and other times development of your own, and tailoring to your audience may be appropriate.

Let’s discuss your needs and devise the most appropriate plan.

Validation

Assessment validation is a quality review process aimed to assist RTO’s to continuously improve your assessment processes and outcomes by identifying future improvements. Validation is a quality review of the assessment process.

Validation includes:

• reviewing a statistically valid sample of the assessments
  
• making recommendations for future improvements to the assessment tool
  
• improving the process and/or outcomes of the assessment tool
• acting upon those recommendations

The process of validation is normally 3-fold: validating the assessment tools against the criteria, validating the entire assessment system, and validating the student’s assessment submissions and responses. This process is a mandatory requirement for all RTO’s annually. Assistance with devising your Validation Plan, supporting processes and unit mapping may be needed.